Terms & Conditions

Beauty By Lid provides beauty and salon services, which may include manicures, pedicures, nail services, haircuts, hair coloring, hairstyling, spa services, and other beauty-related services.

Services, pricing, duration, availability, and participating service providers may change from time to time.

Individual results may vary depending on factors including hair, nail, skin, or other individual characteristics, previous treatments, maintenance, aftercare, and the service requested.

Appointments

Appointments are subject to availability. Clients are responsible for providing accurate contact information when scheduling an appointment.

Please arrive on time for your scheduled appointment. Late arrival may result in a shortened service, modification of the services that can be performed, rescheduling, or cancellation when there is insufficient time to safely and properly complete the requested service.

We reserve the right to refuse or discontinue a service when reasonably necessary for safety, sanitation, inappropriate conduct, contraindications, or other legitimate business reasons, subject to applicable law.

Cancellations, Rescheduling and No-Shows

We understand that plans can change. Clients should provide as much advance notice as possible when canceling or rescheduling an appointment.

Cancellation, late-cancellation, rescheduling, deposit, and no-show policies disclosed at the time of booking or otherwise communicated to the client may apply to an appointment.

If a deposit is required, any applicable refund, forfeiture, or application of that deposit will be governed by the policy disclosed in connection with the appointment.

Service Pricing

Prices may vary based on the service requested, service provider, length or condition of hair or nails, complexity of the requested design or treatment, products required, additional time required, or additional services requested.

Clients should ask about pricing before services begin if they have questions regarding the anticipated cost.

Additional services or modifications requested during an appointment may result in additional charges.

Consultations and Client Information

Clients should provide accurate information that may reasonably affect the service being performed, including relevant allergies, sensitivities, previous treatments, products used, or other information requested during a consultation.

Clients should ask questions before a service begins if they have concerns about the service, products, process, expected results, maintenance, or aftercare.

 Results and Service Concerns

Beauty and salon services can produce different results for different individuals. Images, photographs, examples, and inspiration pictures are references and do not guarantee identical results.

If you have a concern regarding a service you received, please contact Beauty By Lid promptly so we can review the circumstances and determine what assistance may be appropriate.

Any correction or adjustment is subject to evaluation by the salon and may depend on the nature of the service, the time elapsed since the appointment, aftercare, subsequent services or treatments, and other relevant circumstances.

 Inspiration Photos

Clients may provide photographs or inspiration images showing nail designs, hairstyles, colors, or other desired results.

These images are used as references. Exact duplication may not always be possible because results depend on the client’s existing hair, nails, condition, length, color history, service selected, available products, and other individual factors.

We will communicate with clients when a requested result requires modification or additional services where reasonably possible.

Payments

Payment is due at the time services are provided unless otherwise agreed.

Accepted payment methods are those made available by Beauty By Lid at the time of purchase.

Clients are responsible for reviewing service charges before completing payment and promptly bringing any billing questions to our attention.

 Gift Cards and Promotions

Gift cards, promotional offers, discounts, packages, and special offers may be subject to additional terms disclosed at the time they are offered or purchased.

Promotional offers may have eligibility restrictions and may not be combinable with other promotions unless specifically stated.

Nothing in these Terms is intended to limit rights concerning gift certificates, refunds, or other transactions that cannot lawfully be limited under applicable law.

Personal Belongings

Clients are responsible for their personal belongings while visiting the salon. Please keep valuables with you and use reasonable care with personal property.

To the extent permitted by law, Beauty By Lid is not responsible for loss of or damage to unattended personal belongings except where caused by circumstances for which liability cannot legally be excluded.

Children and Guests

For the comfort and safety of clients, employees, and other guests, children or additional guests should not accompany a client unless permitted by the salon or they are receiving a scheduled service.

Parents and guardians remain responsible for minors accompanying them.

Respectful Conduct

Beauty By Lid is committed to maintaining a professional, respectful, and safe environment.

Harassment, threats, abusive behavior, discriminatory conduct, inappropriate sexual behavior, violence, or conduct that creates an unsafe environment will not be tolerated. We may terminate a service or ask an individual to leave when reasonably necessary, subject to applicable law.